Last Updated: August 2026

At Truro Family Dentistry, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book an appointment, or contact our clinic.

Our goal is to provide modern, welcoming dental care that’s easy to access and easy to trust, and that commitment extends to how we handle your personal information.

Information We Collect

We may collect the following information when you interact with our website:

Personal Information

• Full name
• Email address
• Phone number
• Appointment preferences
• Messages or enquiries submitted through our contact forms

Technical Information

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visit
• Referring website

This information helps us improve website performance and user experience.

How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Respond to enquiries
• Provide customer support
• Send appointment confirmations and reminders
• Improve our website and services
• Comply with legal obligations

We only collect information that is reasonably necessary to provide our services.

Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Enhance user experience

You can disable cookies through your browser settings, although some website features may not function correctly.

Third-Party Services

Our website may use trusted third-party providers for services such as:

• Website hosting
• Analytics
• Appointment booking
• Contact forms
• Spam protection

These providers only receive the information necessary to perform their services and are expected to protect your information appropriately.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the Internet is completely secure.

Information Sharing

We do not sell, rent, or trade your personal information.

We may disclose information only when:

• Required by law
• Necessary to protect our legal rights
• Required to provide requested services through trusted service providers

External Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is intended for patients and families. We do not knowingly collect personal information from children without the consent of a parent or legal guardian where required by law.

Your Rights

Depending on applicable privacy laws, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information where permitted by law
• Withdraw consent for certain communications
• Ask questions about how your information is handled

To exercise any of these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Address: 21 Queen Street, Truro, NS B2N 2A7, Canada

Phone: 902-893-3000

Email: info@trurofamilydentistry.ca

We are committed to protecting your privacy and ensuring your personal information is handled responsibly and securely.